Privacy Policy | Glowcalmcandle

Introduction

Glowcalmcandle is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our IT consulting and audit services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us when using our services:

Name and contact information including email address and phone number
Company name and business information
Project requirements and technical specifications
Communication preferences and feedback
Payment and billing information for service engagements

How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver IT consulting and audit services
To respond to your inquiries and communicate about our services
To process transactions and send related information
To send technical notices and support messages
To improve our website and service offerings
To comply with legal obligations and enforce our terms

Legal Bases for Processing (GDPR)

When we process personal data of individuals located in the European Economic Area or other regions with similar regulations, we rely on specific legal bases under applicable data protection laws:

Contractual Necessity: Processing is necessary to enter into or perform a contract with you or your organization
Legitimate Interests: Processing is necessary for our legitimate business interests, balanced against your rights and freedoms
Legal Obligation: Processing is required to comply with applicable laws and regulatory requirements
Consent: Processing is based on your freely given and informed consent, which you may withdraw at any time
Vital Interests and Public Interest: In limited situations where processing is necessary to protect vital interests or for reasons of significant public interest, as allowed by law

Where we rely on legitimate interests, we assess the impact of the processing on your privacy and implement safeguards to protect your information.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in our business operations
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property
In connection with a business transaction such as a merger or acquisition
With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services to support our website and measure how visitors interact with it. These services may collect certain information about your use of the website, subject to their own privacy practices.

Advertising and Conversion Tracking: We may use advertising platforms to measure conversions and understand how visitors reach our website
Remarketing: Advertising partners may use information about your visits to show you relevant information about our services on other websites
Analytics: We may use analytics tools to collect aggregated information about page views, navigation paths, and general usage patterns
Mapping and Location Display: Mapping services may be used to display our office location or directions on contact or location pages

These third-party providers may place their own cookies or similar technologies in your browser. Where required by law, we will seek your consent before enabling such tools and you can manage your preferences through your browser settings and privacy controls on our website.

Your Rights

You have certain rights regarding your personal information:

Access and receive a copy of your personal data
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support-centerY3mxs9K1m.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site. You can control cookies through your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children's Privacy

Our website and services are intended for business and professional use and are not directed to children. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information without appropriate consent, please contact us using the details below so that we can review and, where appropriate, delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the last updated date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support-centerY3mxs9K1m
Phone: +13042331184
Address: 355 Wharton Cir Ste 125, Triadelphia, WV 26059, United States